Effective Date: February 1, 2026

1. Introduction

Barangay Central, Quezon City ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our e-Government system.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, contact details, date of birth, government-issued IDs
• Service Request Data: Information related to clearances, certificates, and complaints
• Technical Data: IP address, browser type, device information, and usage patterns
• Authentication Data: Username, password (encrypted), and security questions

3. How We Use Your Information

Your information is used to:

• Process and fulfill service requests
• Verify your identity and prevent fraud
• Communicate with you regarding your requests and announcements
• Improve our services and user experience
• Comply with legal obligations and government regulations

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Information Sharing

We do not sell, trade, or rent your personal information. We may share information with authorized government agencies as required by law or with your explicit consent.

6. Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate data
• Request deletion of your data (subject to legal requirements)
• Opt-out of non-essential communications

7. Contact Us

For privacy-related inquiries, please contact our Data Protection Officer at:
Email: privacy@barangaycentral.gov.ph
Phone: (08) 2955-642

Effective Date: February 1, 2026

1. Acceptance of Terms

By accessing and using the Barangay Central e-Government System, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. User Eligibility

To use this system, you must be a resident of Barangay Central or an authorized representative with legitimate business in the barangay. You must be at least 18 years old or have parental/guardian consent.

3. User Accounts

• You are responsible for maintaining the confidentiality of your account credentials
• You must provide accurate and complete information during registration
• One person may maintain only one active account
• You must notify us immediately of any unauthorized access to your account
• We reserve the right to suspend or terminate accounts that violate these terms

4. Acceptable Use

You agree NOT to:

• Provide false or misleading information
• Use the system for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to any part of the system
• Transmit viruses, malware, or any harmful code
• Interfere with or disrupt the system's operation
• Harass, abuse, or harm other users or barangay personnel

5. Service Availability

While we strive to maintain continuous service availability, we do not guarantee uninterrupted access. The system may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

6. Intellectual Property

All content, features, and functionality of this system are owned by Barangay Central and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without express permission.

7. Service Fees

Certain services may require payment of prescribed fees. All fees are non-refundable unless otherwise stated. We reserve the right to modify fees with reasonable notice.

8. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting to the system. Your continued use constitutes acceptance of modified terms.

9. Governing Law

These Terms and Conditions are governed by the laws of the Republic of the Philippines. Any disputes shall be resolved in the appropriate courts of Quezon City.

10. Contact Information

For questions regarding these Terms and Conditions, contact us at:
Email: barangaycentral@gmail.com
Phone: (08) 2955-642

Republic Act No. 10173 — An Act Protecting Individual Personal Information in Information and Communications Systems in the Government and the Private Sector

1. Purpose and Scope

The Data Privacy Act of 2012 (R.A. 10173) aims to protect the fundamental human right of privacy of communication while ensuring the free flow of information to promote innovation and growth. It establishes a framework for the protection of personal data processed by government and private entities in the Philippines.

2. Your Rights as a Data Subject

Under the Data Privacy Act, you are entitled to the following rights:

• Right to Be Informed: You have the right to be informed whether your personal data is being processed, including the purpose and extent of processing.
• Right to Access: You have the right to reasonable access to your personal data being processed by the barangay upon demand.
• Right to Object: You have the right to object to the processing of your personal data, including processing for direct marketing, automated processing, or profiling.
• Right to Erasure or Blocking: You have the right to request the removal or destruction of your personal data from the barangay's filing system.
• Right to Rectification: You have the right to dispute and have corrected any inaccuracy or error in your personal data.
• Right to Data Portability: You have the right to obtain your personal data in an electronic or structured format.
• Right to File a Complaint: You have the right to lodge a complaint before the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

3. Personal Data We Collect

In the course of providing barangay services, we may collect the following personal information:

• Full name, date of birth, gender, and civil status
• Contact information (address, phone number, email address)
• Government-issued identification numbers
• Employment and business information (where applicable)
• Details related to service requests, complaints, and transactions

4. Purpose of Data Collection

Your personal data is collected and processed for the following legitimate purposes:

• Processing and issuance of barangay clearances, certificates, and permits
• Filing, mediation, and resolution of complaints and blotter records
• Maintaining accurate resident records and official barangay documents
• Responding to inquiries and service requests
• Compliance with government regulations and legal obligations

5. Data Protection Measures

Barangay Central implements reasonable and appropriate organizational, physical, and technical security measures to protect your personal data against unauthorized access, unlawful processing, accidental loss, destruction, or damage. Access to personal data is restricted to authorized personnel only.

6. Data Sharing and Disclosure

Your personal data will not be shared with third parties without your consent, except when required by law, legal process, or lawful order of a government authority. Data may be shared with other government agencies only as necessary for the fulfillment of the barangay's mandate.

7. Data Retention

Personal data collected will be retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. After such period, your data will be securely disposed of or anonymized.

8. Consent

By checking the Data Privacy consent box and submitting your information through this system, you acknowledge that you have read and understood this notice. You voluntarily consent to the collection, processing, and storage of your personal data by Barangay Central, Quezon City in accordance with Republic Act No. 10173 and its Implementing Rules and Regulations.

9. Contact the Data Protection Officer

For data privacy-related concerns, requests, or complaints, you may contact:
Barangay Central — Data Protection Officer
Email: privacy@barangaycentral.gov.ph
Phone: (08) 2955-642

You may also file a complaint with the National Privacy Commission at www.privacy.gov.ph.

Last Updated: February 1, 2026

1. General Information

The information provided through the Barangay Central e-Government System is for general informational purposes only. While we strive to ensure accuracy and timeliness, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, services, or related graphics contained in the system.

2. No Professional Advice

The content provided through this system does not constitute legal, financial, medical, or professional advice. Users should consult with appropriate professionals for specific advice tailored to their situations.

3. Service Limitations

Barangay Central reserves the right to:

• Modify, suspend, or discontinue any aspect of the service without prior notice
• Refuse service to anyone for any reason at any time
• Change processing times and service requirements as needed
• Update information and announcements without individual notification

4. Technical Issues

While we implement security measures to protect user data, we cannot guarantee absolute security. Users access the system at their own risk. We are not liable for any loss or damage resulting from:

• System downtime or technical malfunctions
• Unauthorized access to user accounts
• Data transmission errors or interruptions
• Computer viruses or malicious software
• Loss of data due to technical issues

5. Third-Party Links

Our system may contain links to third-party websites or services. Barangay Central has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.

6. User Responsibility

Users are responsible for:

• Verifying the accuracy of information they submit
• Ensuring they meet all eligibility requirements for requested services
• Following up on the status of their requests
• Complying with all applicable laws and regulations
• Maintaining the confidentiality of their account information

7. Limitation of Liability

To the fullest extent permitted by law, Barangay Central, its officials, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

• Use or inability to use the system
• Errors or omissions in content
• Delays in processing requests
• Unauthorized access to or alteration of transmissions or data
• Any other matter relating to the service

8. Accuracy of Information

We endeavor to keep all information current and accurate. However, announcements, requirements, and procedures may change without prior notice. Users are advised to verify critical information by contacting the barangay office directly.

9. Processing Times

Indicated processing times are estimates only and may vary depending on volume, completeness of requirements, and other factors. Barangay Central is not liable for delays in processing beyond our reasonable control.

10. Document Validity

While documents issued through this system are official, users must ensure they meet all requirements of requesting parties. Some agencies may require original signatures or additional verification.

11. Changes to Disclaimer

This disclaimer may be updated periodically to reflect changes in our practices or legal requirements. Continued use of the system after changes constitutes acceptance of the updated disclaimer.

12. Contact Information

For clarifications or concerns regarding this disclaimer, please contact:
Barangay Central, Quezon City
Email: barangaycentral@gmail.com
Phone: (08) 2955-642