File a Complaint
Report incidents, concerns, or violations in Barangay Central. Your safety and well-being are our priority.
What Can You Report?
We handle various types of complaints and concerns to ensure a safe and orderly community
Report incidents, concerns, or violations in Barangay Central. Your safety and well-being are our priority.
We handle various types of complaints and concerns to ensure a safe and orderly community
Please provide detailed information about your complaint. All information will be treated with confidentiality.
Effective Date: February 1, 2026
Barangay Central, Quezon City ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our e-Government system.
We may collect the following types of information:
Your information is used to:
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.
We do not sell, trade, or rent your personal information. We may share information with authorized government agencies as required by law or with your explicit consent.
You have the right to:
For privacy-related inquiries, please contact our Data Protection Officer at:
Email: privacy@barangaycentral.gov.ph
Phone: (08) 2955-642
Effective Date: February 1, 2026
By accessing and using the Barangay Central e-Government System, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.
To use this system, you must be a resident of Barangay Central or an authorized representative with legitimate business in the barangay. You must be at least 18 years old or have parental/guardian consent.
You agree NOT to:
While we strive to maintain continuous service availability, we do not guarantee uninterrupted access. The system may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.
All content, features, and functionality of this system are owned by Barangay Central and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without express permission.
Certain services may require payment of prescribed fees. All fees are non-refundable unless otherwise stated. We reserve the right to modify fees with reasonable notice.
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting to the system. Your continued use constitutes acceptance of modified terms.
These Terms and Conditions are governed by the laws of the Republic of the Philippines. Any disputes shall be resolved in the appropriate courts of Quezon City.
For questions regarding these Terms and Conditions, contact us at:
Email: barangaycentral@gmail.com
Phone: (08) 2955-642
Republic Act No. 10173 — An Act Protecting Individual Personal Information in Information and Communications Systems in the Government and the Private Sector
The Data Privacy Act of 2012 (R.A. 10173) aims to protect the fundamental human right of privacy of communication while ensuring the free flow of information to promote innovation and growth. It establishes a framework for the protection of personal data processed by government and private entities in the Philippines.
Under the Data Privacy Act, you are entitled to the following rights:
In the course of providing barangay services, we may collect the following personal information:
Your personal data is collected and processed for the following legitimate purposes:
Barangay Central implements reasonable and appropriate organizational, physical, and technical security measures to protect your personal data against unauthorized access, unlawful processing, accidental loss, destruction, or damage. Access to personal data is restricted to authorized personnel only.
Your personal data will not be shared with third parties without your consent, except when required by law, legal process, or lawful order of a government authority. Data may be shared with other government agencies only as necessary for the fulfillment of the barangay's mandate.
Personal data collected will be retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. After such period, your data will be securely disposed of or anonymized.
By checking the Data Privacy consent box and submitting your information through this system, you acknowledge that you have read and understood this notice. You voluntarily consent to the collection, processing, and storage of your personal data by Barangay Central, Quezon City in accordance with Republic Act No. 10173 and its Implementing Rules and Regulations.
For data privacy-related concerns, requests, or complaints, you may contact:
Barangay Central — Data Protection Officer
Email: privacy@barangaycentral.gov.ph
Phone: (08) 2955-642
You may also file a complaint with the National Privacy Commission at www.privacy.gov.ph.
Last Updated: February 1, 2026
The information provided through the Barangay Central e-Government System is for general informational purposes only. While we strive to ensure accuracy and timeliness, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, services, or related graphics contained in the system.
The content provided through this system does not constitute legal, financial, medical, or professional advice. Users should consult with appropriate professionals for specific advice tailored to their situations.
Barangay Central reserves the right to:
While we implement security measures to protect user data, we cannot guarantee absolute security. Users access the system at their own risk. We are not liable for any loss or damage resulting from:
Our system may contain links to third-party websites or services. Barangay Central has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Users are responsible for:
To the fullest extent permitted by law, Barangay Central, its officials, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:
We endeavor to keep all information current and accurate. However, announcements, requirements, and procedures may change without prior notice. Users are advised to verify critical information by contacting the barangay office directly.
Indicated processing times are estimates only and may vary depending on volume, completeness of requirements, and other factors. Barangay Central is not liable for delays in processing beyond our reasonable control.
While documents issued through this system are official, users must ensure they meet all requirements of requesting parties. Some agencies may require original signatures or additional verification.
This disclaimer may be updated periodically to reflect changes in our practices or legal requirements. Continued use of the system after changes constitutes acceptance of the updated disclaimer.
For clarifications or concerns regarding this disclaimer, please contact:
Barangay Central, Quezon City
Email: barangaycentral@gmail.com
Phone: (08) 2955-642