General Welcome to Barangay Central E-Government System
General Welcome to Barangay Central E-Government System

Track Your Complaint

Check the status and progress of your submitted complaint. Stay informed about the investigation and resolution.

Enter Your Reference Number

Use the reference number you received when you submitted your complaint to check its current status.

Enter your complaint reference number below

Format: COM-YYYY-NNNNNN (e.g., COM-2026-01234)

Understanding Status Updates

What each status means in the complaint resolution process

Pending

Your complaint has been received and is awaiting initial review.

Reviewed

Your complaint has been reviewed by the appropriate department.

Resolved

Your complaint has been successfully resolved.

Need Help?

If you have questions about your complaint or need assistance, our support team is here to help.

Call Us

Speak directly with our complaint resolution team

(08) 2955-642

Email Support

Send us your questions and concerns

Send Email

Visit Us

Come to our office for in-person assistance

Get Directions